Our house is about 37 years old and has many of the old roll out style of windows used in Florida back then. Although nice, because you can open them when it's raining, they now don't close properly and cold air seeps in and AC seeps out. Thus we have high heating and cooling bills. It is time to replace them. I called Home Depot and after much discussion I signed a contract with them. Last week the project manger was to come and measure so they could order the windows and pull the permits. When I didn't hear from him I called and he said he hadn't received the paper work yet but there was a big meeting the next day and he would call me after that. No word, so I called again. Project manager, due to layoffs, has lost his job. Never fear I was told, new project manger will be out next week and all is well with Home Depot. The job will be done and they will stand behind their work. That 20 year guarantee will be good.
I'm not holding my breath. Guess I'll just get out more blankets.
1 comment:
Ahh yes, and the construction confusion will begin. I think a worthy project in deed but prepare yourself for a constant battle of wits with the contractor and you will often say, Whatever happened to professionalism!!!!!
Good Luck, May God be with you.
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